What does the Weymouth and Portland Frailty Service offer for care home residents?

A weekly visit

Usually from a named clinician, with cross-cover during periods of leave. The weekly visit covers:

Urgent care home triage

9–11am, Monday to Friday (except bank holidays). During this time, one of the WECS team — most frequently Dr Laura Godfrey or Dr Elizabeth Jones, or one of the Frailty Advanced Clinical Practitioners — is available for urgent problems. Care homes have direct contact during these hours. Visits, if needed, are usually carried out by the Mobile Urgent Care Service (MUCS).

Quarterly Care Home Forum

Updates and education sessions, with all care homes invited.

GP cover

Dr Godfrey is the usual GP for all care home residents in Weymouth and Portland, covering:

What about urgent care?

  • 9–11am Monday to Friday — via care home triage (direct contact with WECS)
  • In hours, before 9am or after 11am — via GP surgery
  • Out of hours — via 111
  • Life-threatening emergency — via 999, unless an agreed Dorset Care Plan outlines a different approach
  • Significant injury — via 999

Named clinicians for each care home

Each care home has a named clinician from the WECS team:

Clinician Care homes
Dr Laura Godfrey Weymouth Care Home, Anning House, Queen Charlotte Nursing Home
Dr Elizabeth Jones Fairfield House
Lesley Oakes Crecy, Elsadene, Weymouth Manor Care Home, Buxton House
Andrew Smith Chestnuts, Danmor Lodge, Bosworth, The Lawns
Nancy Stafford Ingleside, Legh House, Kingsley Court
Hannah Murphy Trafalgar, Primrose Lodge
Rebecca Gale Rodlands
Ultan Dempsey Friary House, Agincourt

Cross-cover support also comes from Sarah Basford and Sue Bridge. You may also have telephone contact from Alison Cameron. Meet the full team →

Which GP surgery is linked to each care home?

GP Surgery Care homes
Cross Road Surgery Anning House
The Bridges Medical Practice Queen Charlotte Nursing Home, Chestnuts, Danmor Lodge, Rodlands
Weymouth Bay Medical Practice Friary House, Agincourt, Weymouth Care Home, Crecy, Elsadene, Kingsley Court, Trafalgar, Primrose Lodge, Bosworth, The Lawns, Ingleside
Wyke Regis & Lanehouse Medical Practice Fairfield House, Weymouth Manor Care Home, Legh House, Buxton House

How to contact the WECS team

The care home is usually your first point of contact — they will know how best to seek the required advice, for example whether to add a query to the weekly visit list or seek an urgent same-day review. They may also be able to answer your query directly.

WECS can also be contacted directly, but please note this must not be used for urgent queries — the care home will support you in getting the right response from the correct part of the healthcare system.

We endeavour to respond to queries within a week, though this may be longer if the usual clinician for the care home is on leave. Although Dr Godfrey is the usual GP, queries will be responded to by the most appropriate member of the WECS team.

By email: wp-wecs@dorsetgp.nhs.uk
Please include the patient's name, date of birth and care home, and briefly outline the problem you are seeking advice on.

Via GP surgery: Ask for a task to be sent to the WECS team, briefly outlining the problem.